Prior to assuming the leadership role at MetroWest Mediation Services, Seth was Assistant Director of the Middle East Center for Peace, Development and Culture at UMass Lowell, where he developed and taught a course in Mediation Theory and Practice. He has extensive experience mediating a wide range of cases including Juvenile, Care and Protection, Child Requiring Assistance, Harassment Order, Elder, Divorce and Civil Cases.

Seth has been active in community mediation in eastern Massachusetts since 2008, completing a practicum with the Cambridge Dispute Settlement Center, mediating on the district court panel of the Middlesex Law Center in Lowell, and serving as the Peer Mediation Coordinator at North Shore Community Mediation Center.

Seth earned a B.A. in Contemplative Studies and Political Science at Brown University and an M.A. in Peace and Conflict Studies at UMass Lowell.

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Victoria has 15 years’ experience in the conflict resolution field as a mediator, facilitator, trainer and consultant. She has mediated hundreds of court-referred, government agency and private cases, including juvenile criminal cases and tenure, workplace, family, divorce, commercial, contract and tort disputes. She has served on mediation panels of the Boston Bar Association, the U.S. Equal Employment Opportunity Commission, and several departments of the Massachusetts Judiciary.

Victoria has extensive experience training mediation and negotiation skills for audiences ranging from urban teenagers to graduate students and executives. Her training experience includes custom conflict resolution curriculum design and extensive individual coaching. She has guest lectured at Boston College Law School and Suffolk University Law School, and provided training services including at the Program on Negotiation at Harvard Law School, MIT, Mediation Works Inc. and Boston College Law School. Consulting clients have included start-up and executive teams.

Victoria holds a B.A. in French from Dalhousie University and a graduate diploma in translation from the University of Geneva in Switzerland. Her 300+ hours of advanced training in conflict resolution include courses at the Program on Negotiation at Harvard Law School.


Daniele has extensive experience facilitating identity-based conflict engagement through the application of Action Evaluation and consensus-building models of conflict resolution.

Her experience includes building consensus in identity-based conflict among Jewish-Israeli, Arab-Israeli and Palestinian teenagers and program staff at Kids4Peace in Jerusalem as well as among Jewish-Israeli and Arab-Israeli school administrators and students at Yezreel Valley Academic College in Israel.

Daniele is the editor of Re-Envisioning Conflict Resolution: Vision, Action and Evaluation in Creative Conflict Engagement, published in 2017 by Routledge Studies in Peace and Conflict Resolution. She earned a B.A. in Government and Religion from Smith College and an M.A. in Conflict Resolution & Negotiation from Bar-Ilan University in Israel.


Board of Directors


Robert H. Smith, President
Carl Solomont, Vice President
Charles Murphy, Treasurer
Melinda Milberg, Secretary
Peter J. Altieri
Andrea DeMayo
Alan J. Finkel
Kristine Van Amsterdam

Volunteer Mediators

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Beth Aarons
Peter J. Altieri
Halee Burg
Alan Carpenter
Kara Dawson
Andrea De Mayo-Clancy
Dan Desautels
Robin DiGiammarino

Denise Earl
Tod Foote
Melissa Gonzalez
Carolan Gozzi
Don Greenstein
Esther Gruber
Jennifer Hawthorne

Mark Kaplan
Joseph Keefe
Justin Kelsey



Liz Lassen
Gerry Mazor
Melinda Milberg
Ann Murphy
Christine Navez
Susan Ostberg
Julian Puma

Phil Reimann
Peter Robinson
Steve Seeche

MaryAnn Sherwood
Nancy Simons
Robert H. Smith
Jason Sobol
Harvey Taylor
Kristine Van Amsterdam

Lisa Vendetti
Michael Zeytoonian