About

Founded in 1979, MetroWest Mediation is a non-profit conflict resolution and training center.

Our Mission is to facilitate peaceful resolution of disputes within all communities we serve, and through the courts, by supporting people to work together to resolve conflict.

Our Vision is for our community to realize the full potential of collaborative conflict resolution.

Our Work

For over four decades, MetroWest Mediation has provided free and low-cost mediation, conflict resolution, and training services to help people solve problems, preserve relationships, and avoid costly, stressful court battles.

From housing issues to workplace conflicts, school-based peer mediation, and consumer-business disputes, we meet people where they are — with patience, neutrality, and a focus on solutions that work for everyone involved. Our trained mediators guide conversations so that every voice is heard, every concern is understood, and agreements are fair and lasting.

We are proud to serve the entire community, including youth, families, seniors, and neighbors facing eviction. Our partnerships with courts, schools, prisons, nonprofits, and government agencies ensure that people in our region have access to justice outside the courtroom.

As part of our commitment to community empowerment, we offer services in multiple languages and train the next generation of mediators to serve in the communities they live. Whether preventing a conflict from escalating or helping resolve long-standing disputes, we work every day to create a more respectful, resilient, and connected community.

BOARD OF DIRECTORS

  • Peter is a Human Resources Professional at Bose Corporation, where he has worked since 2002. Peter received mediation training in 2005 and is also on the mediation roster of North Central Mediation Services of Leominster, MA. 

  • Jill has over 25 years working in accounting and holds a BS in Accounting and Management from Northeastern University and an MSF from Bentley University.  She is an experienced dancer and choreographer and is a founding board member of a Common Thread Theatre Company.

  • Andrea has experience working in the legislative branch of government, in public and community relations, religious education and program administration. She received her M.Ed. from Boston College and is an active mediator and volunteer in education, animal welfare and hunger and housing programs.

  • Niamh is a Senior Trial Attorney with the US Department of Labor. She has extensive experience enforcing federal  laws concerning employee safety, health and financial security benefits.

  • Gerry is an accomplished educational administrator, having served as Executive Director of CASE Collaborative, Director of Special Projects for LABBB Collaborative, and Senior Education Specialist for Walker Partnerships. Gerry has served on the Natick Finance Committee, and the boards of the Natick Library and MetroWest Health Foundation.

  • Samantha is a Senior Legal Counsel in the Massachusetts Office of the Child Advocate.  She served as a non-profit Executive Director from 2012-2023 at MLPB, and 2009-2012 at the Medical-Legal Partnership  based at Boston Medical Center.

  • Michael is a seasoned litigator and certified mediator with a focus on media, technology, and intellectual property. Michael is an MC3-Certified Mediator and a graduate of the NY City Bar Association’s Advanced Commercial Mediation program.

  • Carl is a partner of Morgan, Lewis & Bockius in Boston. Carl has been handling complex litigation, class action and regulatory matters for a broad range of financial institutions, real estate developers, and other public and private companies for 20 years. Carl is a trained mediator.

  • Leslie is a City Councilor in Framingham and serves on several boards, including as Chair of the Library Trustees and President of Downtown Framingham Inc. She is currently an educator in the Natick Public Schools where she is also the Middle School Track Coach.

MEDIATORS

MetroWest Mediation Services has 50 mediators affiliated with our organization. Our mediators are community members specially trained and supervised according to the Massachusetts Uniform Rules of Dispute Resolution. They have all completed the required mediation training and done a court-based mediation practicum. Our divorce mediators and elder family mediators have completed additional advanced trainings. All our mediators regularly participate in professional development opportunities offered by MetroWest Mediation Services.

Join Our Team

Staff

Internship - Consumer Specialist

MEDIATOR

If you wish to become a mediator with us, please first complete the mediation training. If you have already completed the training, fill out the volunteer mediator application.

95% of all our mediations are provided free of charge. The remaining are offered on a sliding fee scale. No one is ever turned away for inability to pay. We are able to offer these services to the community because of the generosity of our partners.