Organizational Mediation & Dispute Resolution

Turn Workplace Tension into Teamwork

Our Conflict Allies™ process prepares people before they meet — so conversations are calmer, participation is higher, and agreements are stronger.

Two colleagues speaking with a facilitator in a calm meeting room

The Challenge

Workplace conflict can drain energy, damage relationships, and disrupt productivity. Simply putting two people in a room to “work it out” isn’t always the best approach. That’s why we developed Conflict Allies™ — a supportive, step-by-step process that helps employees feel heard, supported, and ready for productive conversation.

How It Works

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Private Support

Each participant meets with a dedicated Conflict Ally™ who listens, understands, and helps clarify needs.

Behind-the-Scenes Collaboration icon

Behind-the-Scenes Collaboration

Allies compare insights, identify areas of agreement, and map the best starting points.

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Productive Mediation

We start where agreement is most likely, creating momentum toward resolution.

A New Approach: Conflict Allies™

Instead of jumping straight into mediation, each participant is paired with their own Conflict Ally™ — an experienced mediator who meets privately to understand their perspective, listen empathetically, and identify what they need from the other party. These meetings create trust, reduce fear, and prepare both sides for constructive dialogue.

Allies then collaborate behind the scenes, sharing insights and identifying topics most likely to lead to agreement. When mediation happens, we begin in areas of common ground — building momentum and lowering tension.

Why It Works

  • Builds trust before mediation — participants know their mediator and enter the room less alone.
  • Creates realistic expectations — we work toward progress, not perfection (aiming first for 10–20% better).
  • Encourages authentic conversation — the personal connection helps people share openly.
  • Keeps people engaged — dramatically fewer dropouts, even in high-stakes situations.

Proven Results

Organizations using Conflict Allies™ report stronger participation, meaningful partial agreements, and a noticeable decrease in tension between staff. Participants frequently say they feel deeply heard and in good hands, and appreciate that the process focuses on their needs while still aiming for resolution.

“I appreciated the chance to air grievances and then move beyond them to start working together.”

— Town Committee Member

“We should have done this at least 6 months earlier!”

— Board Member

“You’ve gotten another rave review. The weight of this situation has dissipated. I looked forward to our sessions together. You were so present and I felt deeply heard.”

— Educator

“Things are great. We accepted and added to the norms and are meeting in person, with respectful dialogue. Your work was so helpful!”

— Board Member

“You were very receptive to my perspective and helped me to articulate that during mediations based on our previous conversations. Overall, I felt like I was in good hands with you as my mediator which helped to alleviate at least some of the stress around this situation. Thanks for all you did!”

— Educator

Meet the Conflict Ally Team

Seth Izen

Seth Izen

Eric Greene

Eric Greene

Li Morrison

Li Morrison

From Tension to Teamwork

If your organization is facing conflict, we can help you move from tension to teamwork with a process designed for real people, real challenges, and real results.