About Mediation

Mediation helps people in conflict work out their differences privately, respectfully, safely, and affordably — with the guidance of trained, neutral mediators.

What We Do

Our mediators manage a structured process that encourages better communication, helps parties clarify and understand their positions, and supports them in creating their own agreements.

Who Are the Mediators?

Our mediators are community members trained and supervised under the Massachusetts Uniform Rules of Dispute Resolution. They complete required training, court-based practicums, and ongoing professional development. Divorce and elder mediators receive advanced training in their specialties.

Two people in mediation with a neutral facilitator

Benefits of Mediation

Flexible, collaborative, and focused on solutions that work for you.

Mediation is Flexible

Any issue the parties bring to the table — needs, concerns, or interpersonal matters — can be addressed.

Participants Control the Outcome

You create the agreement — unlike court or arbitration, where a judge or arbitrator decides for you.

Forward-Looking

Focuses on resolving current issues and preventing future problems, rather than assigning blame.

Preserves Relationships

Builds a framework for future interactions based on mutual interests rather than conflict.

Confidential

Discussions are private, allowing for open, direct communication without becoming public record.

“Our mediators were extremely effective, professional, and a joy to work with. Exceptional compared to the many mediators I’ve encountered in 47 years of practice.”

— Attorney for a party

Types of Mediation

Family-Related: Divorce Mediation, Family & Elder Mediation
Court Connected: Housing Mediation
Organizational Dispute Resolution

Request a Mediation

Email Eric, Manager of Mediation Services

📞 508-960-9335

Fill Out the Request Form