Learn to Mediate

MetroWest Mediation Services (MWMS) offers a training program which emphasizes facilitative mediation as an alternative to litigation and a method for resolving difficult business, legal & community issues.

The MWMS Basic Training in Mediation is a 35-hour training program which is conducted by a highly qualified and experienced team of trainers who are also mediation practitioners.

Our training offers the fundamentals upon which mediation specializations are built, for example, divorce or public policy mediation. This course appeals to a wide variety of people from the fields of education, law, social services and business who want to apply mediation skills to their personal, professional and civic lives.

Through MWMS, students are trained pursuant to the Massachusetts Uniform Rules on Dispute Resolution, and to the Confidentiality of Communications Statute, MGL chapter 233, section 23c. 

Mediation Skills

This training develops the mediator’s mindset and skills through a variety of methodologies including role-plays based on actual case-studies, simulated mediations, in-class lectures and assigned readings. The following areas are covered:

  • CREATING A POSITIVE CLIMATE FOR SETTLEMENT
  • MEDIATOR BEHAVIOR/NEUTRALITY
  • ETHICAL ISSUES
  • CONFIDENTIALITY
  • LISTENING, FACT FINDING & OBSERVING BEHAVIOR
  • STAGES OF THE MEDIATION PROCESS
  • PHRASING REMARKS
  • EXPLORING OPTIONS
  • TRANSFER OF INFORMATION
  • SETTLEMENT STRATEGIES
  • WRITING AGREEMENTS

Testimonials

“The course exceed my expectations. The design and delivery are top notch, and I have a new level of skill as a listener, coach, and facilitator.”

“The course was well designed, and helped me understand much more about myself and the process.”

“The training staff could not be better; I feel I was able to ‘trust the process’ because I had faith and confidence in the quality of the training staff.”

“You did a great job—I enjoyed it! I’m a better person for it.”

“I thought the intellectual quality of the presentations was first rate. Altogether, this was a very well run workshop.”

“The team teaching environment kept the sessions exciting and fast paced.”

“Thank you—the course and trainers were excellent!”

Mediation Trainers

Seth Izen
Seth is the Executive Director at MetroWest Mediation Services. He earned a graduate degree in Peace and Conflict Studies from the University of Massachusetts Lowell and an undergraduate degree in Political Science and Contemplative Studies from Brown University. He has been active in community mediation since his basic training in 2008, completing a practicum and advanced trainings at Cambridge Dispute Settlement Center, serving as a volunteer mediator at Middlesex Law Center and working as the Peer Mediation Coordinator at North Shore Community Mediation Center. He was the Assistant Director of the Middle East Center for Peace, Development and Culture at University of Massachusetts Lowell where he developed and taught a course in Mediation Theory & Practice.

Sabrina Bohun
Sabrina is the Case and Outreach Coordinator at MetroWest Mediation. Sabrina is responsible for coordinating our mediators in Framingham, Natick, Marlborough and Concord District Courts, intake screening, divorce mediation, data collection and input, as well as assisting with Outreach, Community, and Training activities. She earned her BA in Political Science from the University of New Hampshire and Juris Doctor from the Massachusetts School of Law.  Since becoming licensed to practice in 2009, Sabrina dedicated much of her time as a volunteer attorney as well as conducted real estate closings for a MA law firm. Sabrina completed basic mediation training in 2011 volunteering many years before fully transitioning to the field of dispute resolution in 2015. Additionally, Sabrina has completed advanced training in both divorce and elder mediation. Prior to becoming a lawyer, Sabrina worked as a police officer in NH.

Deepika Madan
Deepika is the Case and Training Coordinator at MetroWest Mediation Services. Deepika is responsible for coordinating our mediators in Framingham, Natick, Marlborough and Concord District Courts, intake screening, data collection and input, as well as assisting with Training activities. Deepika has a background in the biotech and pharmaceutical industry, including a Bachelor’s Degree in Physics and Master’s Degree in Biophysics. Deepika made a transition to the field of dispute resolution after completing her basic mediation training in 2008. Deepika has mediation experience in civil, advanced civil, housing eviction, harassment prevention order and criminal cases.

Cost

The fee for the course is $675 which includes instruction, course manual and a written evaluation of the trainee’s skills. Continental breakfast, lunch and snacks are provided for each day of the training.  

Full refunds (minus a $25 processing fee) will be provided up to a month prior to the training. Cancellations within a month of the training will only be refunded if space in the training is filled.

Location and Dates

Trainings are typically held at the Edwards House in Framingham.

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The next 35-Hour Mediation Training will take place in Fall 2017. To be notified when the dates are scheduled, please fill in the information below:

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